“World-class digital solutions are born out of in-depth know-how of the sector, combined with comprehensive solution design. That’s how we create real innovations and competitive advantages.”
– Tero Laatikainen, Partner
Solution Designers at Your Service
Our mission is to make digital development understandable, manageable, and above all, profitable. This is what we’ve been doing for ten years now.
In our holistic solution design we take into account the business targets, customer understanding, company’s operating model and technological opportunities. By the means of holistic solution design we transform strategic directives into concrete business solutions.
Solution conceptualising and definition
Continuous return of value in development is possible when the topic is holistically understood, and divided and prioritised into implementable chunks. We will ensure that the solution meets our customers’ strategic targets and fits their operating model. We will conceptualise the solution, test the concept and clarify the implications the change will have. We will specify the requirements, help in method, tool and technology selections and guide the implementation.
If the deployment of the solution falters, you can not reach the strategic goals. We will help our customers in preparing to the changes the new solution will bring from the beginning, whether it is about new systems, processes or ways of working. This is how we ensure that the transition to using the new solution will happen efficiently and in controlled manner. We will coach and train the relevant stakeholders during the whole development, but most of all we will root the new ways of working as established part of our customers operating model.
“Collaboration with Talent Base experts definitely paid off. They had needed experience for our methodology development and we got valuable sparring support during the whole project. They acted also as independent evaluators in our tool selections which was really valuable.”
– Reni Wegelein, Veikkaus, CIO
We offer our services in the following areas
We design digital services that allow you to keep your customer promises online. We design solutions for digital concepts and manage their implementation. Our specific areas of expertise are management of online content, digital asset management and e-commerce.
We create capabilities for professional information management, which enables you to build a real data-driven business. Our services include master data management, improving data quality, as well as reporting and analytics.
Customer relationship management
We design solutions for creating first-class customer experiences and profitable customer relationships. Among other things, we are experts in the specification of CRM systems, customer data and data protection, as well as the optimisation and automation of marketing, sales and customer service processes.
We will draw up and customise your privacy programs which allow the development of trust-based business. We will define the data, processes and systems, and handle the roll-outs. We will assist businesses in building human-centric privacy, to make sure it will not be just a one-off project.
Lean Agile theories are easy to learn but real change is made by people. We provide training in basic skills, conduct maturity assessment, plan transformation programs, and roll out new ways of working. As needed, we support those in key roles by our own example.
”Talent Base was of great help in a project that included really difficult tasks. They provided us in their own calm, thorough and professional way with a model on how to do things. They guided us and did also big part of the work. I appreciate especially their pragmatism and concentration in the essential.”
– Heikki Ilvessalo, Castrén & Snellman, Development Director